Service Values and Strategies

SERVICE VALUES
     The Office of the City Engineer shall endeavor to uphold the following values in order to achieve its mission and vision:
C-ommitment of competent employees towards quality and customer oriented service.
A-ction on making things happen by employing adaptable and innovative plans and strategies in responding to the changing needs of our customers.
R-espect among peers and customers in all transactions by manifesting at all times the values of professionalism and the spirit of good rapport.
T-eamwork to foster oneness of mind and action in achieving common goals through excellent performance of the employees.
S-ystem to make things fast, efficient and effective by rendering prompt, responsive and quality service to the customers.
SERVICE STRATEGIES
B-enchmarking technological systems that are adaptable and responsive to our customers.
E-nhanced personal values, career advancement and competitiveness through trainings, seminar-workshops and study grants where all employees will be motivated to reach their absolute potential.
N-etworking other line agencies for fast, effective and efficient services by establishing solid cooperation and healthy partnership with them.
C-onduct series of consultative and participatory meetings in order to respond better to the needs of the customers to effect outstanding public service.
H-armonious environment among peers and customers where honesty, friendship, camaraderie and fair treatment to all are preserved, cultivated and encouraged.